TripActions
56 Case Studies
A TripActions Case Study
Campus Cooks, a provider of food and staffing for fraternities and sororities across 26 states, needed a unified travel and expense solution as it grew. Its prior travel management setup delivered poor customer service, zero expense visibility, delayed transaction reporting (up to 45 days), confusing fees and a poor user experience, which made budgeting and travel management difficult.
They implemented TripActions Liquid corporate cards and policy-driven expense controls to automate reconciliation and give real-time visibility via a mobile app. The result: 95% of expenses on Liquid, near elimination of monthly expense reports, 100% phone support satisfaction, program compliance in the upper 90s and 82% hotel attachment, and total program costs reduced from over 5% of revenue to under 3%—delivering time savings, better forecasting and greater agility for chefs and managers.
Stephen Coveleski
Director of Finance