Case Study: Box simplifies travel, recruiting, and duty of care with Navan

Box simplifies global travel and duty of care in 3 years with TripActions

Box, a cloud content management company with a global workforce, needed a new travel management solution that prioritized employee experience. They selected Navan (formerly TripActions) and its Navan Travel service to replace their previous TMC, focusing on a seamless user interface, simplified spend forecasting, and reliable duty of care.

Navan provided a unified platform that enabled Box's employees to manage travel independently via self-serve tools or 24/7 agent support. The solution streamlined recruiting through guest invites for interviewees and gave the finance team real-time data for forecasting. As a result, Box achieved significant business cost savings from reduced internal admin work, gained vital duty of care capabilities for traveler safety, and maintained high satisfaction with the platform's ease of use and data access years after implementation.

Box