Case Study: Branch streamlines business travel and accelerates deal-closing with TripActions

Amid Explosive Growth, Branch Reels in Travel with TripActions

TripActions partnered with Branch, a fast-growing company that doubled its offices in under a year, to solve persistent business-travel headaches. Branch’s legacy travel management system was clunky, unintuitive, and expensive, discouraged traveler adoption, and couldn’t support a high-volume program (about 200 employees booking as many as 30 trips per day) or the spontaneous, last‑minute travel its sales team needed.

Switching to TripActions delivered fast, frictionless results: Branch was live in 48 hours with simple employee uploads and policy setup, and travelers immediately found the platform intuitive. Finance gained a reconciliation tool that saves hours at month‑end, and the support team’s rapid, personalized chat assistance improved traveler confidence — helping Branch streamline booking, reduce costs, and use travel as a strategic lever for growth.

Branch

Kevin Hong

Senior Financial Analyst