Case Study: ISU Credit Union achieves faster bank reconciliations and 25% higher matching rates with Adra by Trintech

SU Credit Union Improves Matching Process and Decreases Financial Close Time with Adra by Trintech

ISU Credit Union is a $245 million asset, not‑for‑profit financial institution in Southeastern Idaho serving over 31,000 members. After several mergers and steady growth, its accounting team was spending two to three weeks on bank reconciliations, struggling with low transaction matching rates and limited visibility into the financial close process.

By migrating from Adra Accounts to Adra Matcher and adding Task Manager, ISU reduced bank reconciliation time from weeks to a couple of days and increased matching rates by 25%. The automation improved accuracy, provided end‑to‑end visibility (supporting remote work and task continuity), and delivered measurable time and cost savings with opportunities to expand the solution across more accounts.

ISU Credit Union

Rob Palacios

Accounting Manager