Case Study: Secure Trust Bank achieves 40% reduction in balance sheet accounts and real-time visibility with Trintech's Cadency

Secure Trust Bank Reaches World-Class Status with Cadency® by Trintech

Secure Trust Bank, a rapidly growing UK bank, faced a manual, spreadsheet-driven balance sheet reconciliation process that struggled to keep pace with increasing reporting complexity. They were managing 700 GL accounts in a 41‑tab Excel template (32% formulas), which caused delays, increased risk, no real-time visibility into month-end status, and a need for an automated, partner-supported solution.

By deploying Cadency® by Trintech, Secure Trust Bank reduced balance sheet accounts by over 40%, increased reconciliation granularity, and improved quality, visibility and accountability of the close process. The cloud solution simplified audits by granting auditor access, allowed the bank to absorb a 40% increase in reconciliation volumes without extra hires, and delivered timelier reconciliations — with plans to expand into Cadency Close, Compliance and dynamic account maintenance.

Secure Trust Bank

Emmanuel Ranchin

Finance Strategic Systems Manager