Case Study: Utah Community Credit Union achieves 91% faster reconciliations and cost savings with Frontier by Trintech

How UCCU Gained Efficiency and Reduced Costs with Automated Reconciliation

Utah Community Credit Union (UCCU) is a $2.4B credit union serving over 200,000 members. Before automation, monthly reconciliations relied on manual Excel work and institutional knowledge, creating long research times, frequent discrepancies, missed recoveries, and costly write-offs—processes that were time-consuming, error-prone, and difficult to scale.

By implementing Frontier by Trintech for automated reconciliation and account certification, UCCU reduced reconciliation time by up to 91%, cut a Federal Reserve reconciliation from six hours a day to about 30 minutes (and discrepancies from ~100 aged items to fewer than five), automated 104 accounts, saved roughly 30 staff hours per day, shortened month-end close by two days, avoided hiring three FTEs, and gained greater accuracy, control, and real-time insight into financials.

Utah Community Credit Union

Justin Smith

AVP/Controller