Case Study: 360 View achieves flexible cloud hosting and faster BI-driven growth with Trinetix

360 View - Customer Case Study

The customer, 360 View, offers a CRM platform for banks and credit unions. They faced significant challenges due to a legacy monolithic architecture that prevented cloud accessibility, required extensive manual support, and led to long onboarding times for their users. To overcome these constraints, 360 View partnered with vendor Trinetix for a cloud transformation initiative.

Trinetix implemented a phased strategy involving a shift to a hybrid microservices architecture, migration to the cloud, and product modernization. This solution provided 360 View with a hosting-agnostic platform, drastically decreased customer onboarding time, and cut operational costs. The deployment of a custom business intelligence dashboard will further empower end-users with enhanced data insights. As a result, Trinetix helped unlock unrestrained product scalability and reduce the client's dependency on their support team.