Case Study: Rood & Riddle Veterinary Pharmacy boosts efficiency and data accuracy with TrinDocs

Microsoft GP User Increases Efficiency + Data Accuracy by Eliminating Manual Entry with TrinDocs AP Automation

Rood & Riddle Veterinary Pharmacy, the official pharmacy of numerous nationally recognized equine organizations, faced significant inefficiencies in its accounts payable process. The team was burdened with manual data entry, tracking paper-based approvals, and physically searching through filing cabinets for lost or misplaced invoices, which was a time-consuming and error-prone challenge. They partnered with vendor TrinDocs to implement its AP automation solution to address these issues.

The tailored solution from TrinDocs provided an electronic filing cabinet that eliminated manual entry and gave the team near real-time visibility into all documents. The results were dramatic, with a task that once took two hours now being completed in just two minutes. TrinDocs automatically attached related documents, improved data accuracy, and increased efficiency so much that the company was able to eliminate a full-time equivalent (FTE) position despite experiencing double-digit growth year over year.

Rood & Riddle Veterinary Pharmacy

Jennifer Barber

Chief Financial Officer