Case Study: Washington Suburban Sanitary Commission achieves $333K/year savings and 50% inspector admin time reduction with Trimble e-Builder

Washington Suburban Sanitary Commission (WSSC) Saved $330K/year

Washington Suburban Sanitary Commission (WSSC), the 8th largest water and wastewater utility in the U.S., serves nearly 1.8 million residents across Prince George’s and Montgomery counties and maintains thousands of miles of pipeline. Its Systems Inspection Group relied on a tangle of spreadsheets, had limited remote access and redundant data entry, and an internal audit flagged weaknesses in reporting, change management and document security.

WSSC fully deployed the e-Builder SaaS program management system—using Processes, Documents, Cost and Submittal modules—to standardize Daily Inspection Reports and establish a single source of truth. Inspectors cut admin time by about 50% (saving 20–40 minutes each per day, or 20–40 hours collectively), contract managers saved roughly 32 hours/day, and the agency realized more than $333,000 in annual efficiency savings while gaining real-time reporting, version control, greater transparency and improved audit compliance.

Washington Suburban Sanitary Commission

Ross Beschner

Systems Inspection Group Leader