Case Study: Trans-System achieves 75% reduction in cargo claims and streamlined communications with Trimble TMW.Suite

Trans-System - Customer Case Study

Trans-System, the nearly 50-year-old parent company of System Transport, TW Transport, and James L. Williams, faced growing operational friction from overloaded communications and fragmented information. Managers were inundated with company-wide emails and notifications, forcing them to manually sift through spreadsheets and messages to find critical task details and determine who should receive specific alerts.

By implementing TMW.Suite (and TMT Fleet Maintenance) and integrating it with their internal messaging, Trans-System centralized task dashboards and routed targeted notifications to the right decision makers while allowing users to opt out of irrelevant alerts. The solution improved visibility into shipments and maintenance, streamlined task assignment, and simplified billing workflows — yielding time and cost savings and a 75% reduction in cargo claims in the first year.

Trans-System

Corey Staheli

Chief Information Officer