Case Study: Terminal Service Company achieves higher performance and satisfaction with Trimble TMT SaaS

Terminal Service Company Uses Web-Based TMT To Eliminate IT Infrastructure

Terminal Service Company needed a way to improve shop performance without maintaining on-premise IT infrastructure, and turned to Trimble’s web-based TMT Service Center SaaS. The company wanted to keep the familiar features of its existing system while making access easier for managers, technicians, and parts staff.

Trimble implemented the SaaS version of TMT Service Center, which gives Terminal Service Company access from anywhere through a single online portal, with updates and security managed by Trimble. The result was higher performance, improved customer and employee satisfaction, and real-time data to better track parts usage, costs, dwell time, and downtime for more efficient purchasing, inventory management, and service operations.

Terminal Service Company