Case Study: Minnesota Department of Transportation achieves 30–50% higher damage restitution and 65–75% reduction in manual processing with Trimble AgileAssets

Simplifying Damage Restitution for Minnesota DOT Case Study

The Minnesota Department of Transportation (MnDOT) needed a more efficient way to recover millions in roadway damage restitution. Claims processing was slow and error-prone: repair data lived in multiple legacy systems, staff re‑entered the same information up to four times, and MnDOT relied on classification averages that recovered only 45%–60% of actual labor costs.

By configuring AgileAssets’ Transportation Asset Management System and Maintenance Manager as a single source of truth, MnDOT consolidated records, added claim fields and attachments at the work-order level, and enabled cross-system searches. The overhaul raised restitution payments 30%–50% (now recouping 90%–95% of labor costs), cut data‑processing effort and manual work by roughly two‑thirds, saved about 800 labor hours in one district, and eliminated stovepipe systems while improving accuracy and efficiency.

Minnesota Department of Transportation

Tom Zimmerman

Planning Director – Transportation