Case Study: Pinnacle Construction Support Group (Pinnacle CSG) achieves 95% paperless operations and boosts annual revenue from $5M to $18.3M with Trimble Prolog

Prolog Software Helps Pinnacle/CSG Go Paperless – and Grow their Annual Revenues from US$5M to $18.3M in Just Two Years

Pinnacle Construction Support Group (Pinnacle/CSG) is a Tallahassee-based construction management and general contracting firm focused on federal, state and private projects. Facing a competitive market and inefficient, paper-based processes, the company needed a more robust project-management platform to boost staff productivity, support a mobile field force and improve customer service after earlier tools proved inadequate.

Pinnacle/CSG implemented Meridian Systems’ Prolog (including Prolog Converge) with integrations from Alliance Solutions Group, ProIntegrator and enBid to automate workflows, sync accounting and run a paperless bid and client-portal process. The result: a 95% paperless operation, revenues growing from US$5M to US$18.3M in two years while adding only two employees and a 10% rise in administrative overhead; pay applications moved from week-long cycles to one day (or minutes), RFIs are answered in hours, owner calls dropped 50%, and the firm consistently submits bids 3–5% below competitors.

Pinnacle CSG

Cory McFarlane

Chief Visionary