Case Study: Miami‑Dade Water & Sewer Department achieves faster approvals and reduces review time by up to six months with Trimble e-Builder

Miami-Dade Water & Sewer Department - Customer Case Study

Miami‑Dade Water & Sewer Department (WASD) faced an unprecedented, multi‑billion‑dollar sewer capital program with over 2,400 projects annually and the need to serve 2.3 million county residents. To replace a paper‑based, stakeholder‑heavy approval process and enable remote work during COVID‑19, WASD created a Project Management Office (PMO) and partnered with ATKINS to implement a modern project management system.

WASD deployed e-Builder Enterprise as a centralized platform for multi‑agency approvals, using Concurrent Plans Processing and integrated tools to enable real‑time collaboration. The system automated 38 development processes, gave field inspectors tablet access, and created a single repository for submissions and reviews—cutting review and processing times by roughly 3–6 months, improving transparency, and accelerating project starts.

Miami-Dade Water & Sewer Department

Harold Concepcion

PMO Director