Case Study: Master Fleet achieves 5–30% maintenance cost savings and improved uptime with Trimble TMT Service Center

Master Fleet successfully ensures the lowest cost and least amount of downtime for its customers

Master Fleet is a national provider of fleet maintenance and support services — including four service centers, a breakdown team, training, consulting, contract maintenance and a tire program — serving carriers and owner-operators. The company needed a single, accessible database integrated with financial systems to consolidate customer and equipment records, service histories, warranty and claims, scheduling and reporting to minimize cost and downtime across locations.

Master Fleet implemented TMT Service Center at multiple sites (since 2006, most recently Fort Worth) to manage maintenance, road calls and vendor networks and to standardize PM, tire, parts and warranty workflows. The software’s VMRS coding, reporting and KPI tracking enabled deeper cost and lifecycle analysis, driving customer savings of 5–30%, reduced breakdowns, improved technician productivity and lower administrative expenses while increasing asset utilization.

Master Fleet

Tom Anderson

President