Case Study: JD Smith and Sons Ltd achieves enhanced service and reduced costs with Trimble TruckMate

JD Smith and Sons Ltd - Customer Case Study

JD Smith and Sons Ltd., an Ontario-based transportation carrier, 3PL and warehousing company with nearly 100 years in business, needed more accurate, real-time EDI load status updates for its short-haul customers — available the moment activity occurred — to maintain its tradition of investing in technology and improving customer service.

By deploying Trimble’s TruckMate and integrating a Trimble partner/third-party vendor, JD Smith implemented an end-to-end solution with document imaging, web services and mobile communications that delivers wireless vehicle, driver, timestamp and GPS updates into TruckMate. The company achieved measurable improvements in timestamp accuracy and dispatch efficiency, ongoing engine and driver monitoring, reduced manual labor, lower fuel consumption and overall cost savings.

JD Smith and Sons Ltd