Case Study: SL-serco achieves integrated meter data and field efficiency with Trimble TerraFlex

How a service provider for utilities implemented a mobile app to clock up efficiencies in advanced metering systems

SL-serco, a 30-person U.S. firm that optimizes AMI/AMR systems for water, electric and gas utilities, faced persistent data challenges: their electronic tools couldn’t quickly integrate new field data with legacy records, and inconsistent or imprecise location information hampered audits, repairs and route planning.

After adopting the Trimble TerraFlex app (and later TerraFlex Advanced), SL-serco deployed customizable, offline-capable forms, accurate GPS capture and cloud sync across devices. The solution lets technicians attach new meter data to existing records, enables faster, GPS-driven routing, reduces field support calls and delivers clear productivity gains and more efficient maintenance for utility clients.

SL-serco

Reed Sutter

Manager of AMI/AMR Systems Support