Case Study: Hospital Sisters Health System achieves rapid approvals and centralized document management with Trimble e-Builder Enterprise

Hospital Sisters Health System - Customer Case Study

Hospital Sisters Health System is a multi-institutional Catholic healthcare network of 15 hospitals and more than 225 physician practice sites serving 2.6 million people across Illinois and Wisconsin. Facing $100 million in annual construction spending (including a $32 million facilities investment), the system struggled with outdated, paper-based processes, weak documentation and long approval cycles—auditors warned they were running a multimillion-dollar program like a much smaller project, with change orders taking 6–8 weeks.

They deployed e-Builder Enterprise’s Documents module as a central repository to manage projects from concept through handover, enabling version control, collaborative editing and reduced mailing/printing. The result: change-order turnaround dropped to under a week (sometimes one day), significant operational cost reductions, better team collaboration, and recognition as a “Most Wired” organization by the American Hospital Association.

Hospital Sisters Health System

Tim Ferguson

System Director Facilities Management