Case Study: Samuel Coraluzzo reduces downtime 27–50% and boosts service accuracy with Trimble TMT ServiceConnect

Early adopter experiences significant improvement in repair & maintenance metrics

Samuel Coraluzzo, Inc., an East Coast leader in bulk petroleum transport for over 60 years, needed a way to improve equipment utilization, manage a growing fleet (more than 400 power units and 250 tank trailers) and provide consistent, proactive communication with customers and service partners. Leadership sought a solution to reduce downtime, streamline service workflows and keep pace with increasing demand.

Coraluzzo implemented Trimble Transportation’s TMT ServiceConnect (powered by the Decisiv SRM Ecosystem) to connect with 4,500 service locations and enable online scheduling, status tracking, parts/labor recording and invoicing. The result was a 27–50% improvement in downtime, significant time savings and data accuracy, better real-time visibility into all repairs (in-network and outsourced), increased warranty recovery, fewer billing disputes and improved asset uptime through fewer repeat repairs and stronger preventive maintenance.

Samuel Coraluzzo

Dave Gartee

Director of Maintenance