Case Study: DHL achieves 50% faster, smoother package handling with Trimble PreCom

DHL required a modern, quick and efficient mobility solution to manage the distribution of packages in its many Service Points across Sweden

DHL Sweden, which operates about 1,300 Service Points in grocery stores, kiosks and gas stations, faced an outdated legacy system for package distribution and tracking. The system was complex, slow and required different tools across departments, forcing extensive training and limiting efficiency as e‑commerce volumes grew.

DHL replaced it with Trimble’s PreCom mobility platform — a web‑based, role‑based application that integrates multiple backend systems, is scalable and meets high security requirements. Deployed across thousands of users at Service Points, the solution simplified workflows, consolidated IT integrations and cut package handling time by roughly 50%.

DHL

Peter Johansson

Programs och IT Product Manager, IS Demands