Case Study: Daylight Transport cuts billing costs 25% and doubles web orders with Trimble's TruckMate

Daylight Transport - Customer Case Study

Daylight Transport, founded in 1977, is a leading expedited LTL carrier experiencing rapid coast-to-coast growth that brought rising overhead, higher personnel costs, and greater management complexity. The company needed an integrated, one-stop software solution to streamline rating, billing, dispatch, accounting, customer service and reporting.

In 2012 Daylight implemented TruckMate, which automated rating and billing, digitized paperwork, added web and EDI connectivity, and provided real-time reporting. The results included a 25% reduction in billing costs, the ability to process more orders with steady staffing, nearly doubled website usage, web-submitted pickups rising to 50% (from 25%), 24/7 freight visibility for customers, and actionable performance insights that improved service and supported continued growth.

Daylight Transport

John Manzanares

EVP, Information Technology