Case Study: Cumberland Farms achieves faster approvals and centralized document control with Trimble's e-Builder

Cumberland Farms - Customer Case Study

Cumberland Farms, a family-owned convenience and gas chain founded in 1939 with about 600 stores across eight states, runs roughly 40 capital projects a year including new builds, rebuilds and larger food-focused concept stores. Their modernization program was hampered by an extensive, paper- and spreadsheet-driven approval process that caused version-control problems, invoice delays and limited cost-management visibility.

In 2011 they adopted e-Builder’s cloud-based project management solution, creating a centralized document repository with standardized naming, electronic contract workflows and mobile field access for project managers. This eliminated mailed/emailed contracts, improved document control, shortened approvals, enabled real-time tracking from concept to construction, reduced delays and positioned the team to expand PMIS adoption.

Cumberland Farms

Susan Medeiros

Manager of Capital Projects, Budgeting and Compliance and Administration