Case Study: Charlotte Area Transit System achieves streamlined project controls and faster submittal processing with Trimble

Charlotte Area Transit System - Customer Case Study

Charlotte Area Transit System (CATS), the largest public transit network between Washington, D.C. and Atlanta, faced major project-control challenges while delivering the $1.2 billion Blue Line Extension to UNC Charlotte. With dozens of internal and external stakeholders, strict federal reporting requirements, and well over 1,000 submittals, the city’s SharePoint-based workflow caused access constraints, communication breakdowns and submittal-management bottlenecks.

In August 2012 CATS moved to the e-Builder project controls platform, organizing the program into 17 contract-based projects and using the system for document, change, cost and submittal management. Automated submittal registers, concurrent reviews, early notifications and real-time status reporting produced faster processing times, clearer audit trails, streamlined FTA reporting and improved stakeholder collaboration—helping keep the Blue Line Extension on track for its scheduled service date.

Charlotte Area Transit System

Tiffany Morris

Project Controls Manager