Case Study: CEVA Ground achieves 4.3% empty miles, 80% owner-operator coverage and 98%+ on-time deliveries with Trimble's TMW Suite

CEVA Ground - Customer Case Study

CEVA Ground, a for-hire ground transportation provider running tens of millions of miles and thousands of weekly dispatches, faced ambitious goals: cut empty miles below 5%, boost owner-operator mileage share from 20% to 80%, improve on-time performance across the network, and raise customer service levels — all while needing a short learning curve, easy integration, and broad technology options.

By deploying TMW Suite and Trimble’s mobile communications, CEVA used productivity and scheduling tools to track empty miles and exceptions, build customized trips for owner-operators, integrate with third-party comms/GPS, and enable backup planning. The results: empty miles dropped to 4.3%, owner-operators now cover about 80% of scheduled miles, turnover remains under 30%, and on-time delivery exceeds 98% across more than 90,000 segments annually.

CEVA Ground