Case Study: Anderson Plumbing, Heating & Air achieves optimized customer service, safety and productivity with Trimble GeoManager

Anderson Plumbing, Heating & Air Ensures Optimized Customer Service, Safety and Productivity

Anderson Plumbing, Heating & Air is a family-owned San Diego firm founded in 1978 that serves hundreds of thousands of residential and commercial customers. To preserve its long-standing focus on safety, productivity and customer service across separate plumbing and heating divisions, the company needed better visibility and control over trucks, tools, inventory and technician scheduling while managing steady growth.

Anderson deployed Trimble GeoManager, a GPS cloud fleet-management platform, to track vehicles, schedule jobs, manage timecards/billing, monitor driving behavior and quickly locate technicians or parts. The solution streamlined operations, improved dispatch efficiency and ETA accuracy, reduced speeding and fuel/maintenance costs, increased productivity and supported a 35% jump in the heating division’s growth.

Anderson Plumbing, Heating & Air

Megan Morris

Human Resources Manager