Case Study: Memorial Hermann achieves capital cost transparency and streamlined project controls with Trimble e-Builder

Memorial Hermann Capitalizes on an Integrated Project Cost Control Solution

Memorial Hermann, a large not‑for‑profit health system serving greater Houston with 15 hospitals, 20,000 employees and a $2 billion capital program of roughly 400 projects, struggled with cost control due to three disparate systems (Access, Excel and Lawson). That fragmentation caused poor cost visibility, project overruns (including a $4M overrun on a $66M job), 1,700 annual audit hours, inflated contingency budgets and frequent late vendor payments.

The system replaced the triple‑entry process with e‑Builder, a single‑entry, integrated project information management solution tied to Lawson, enabling real‑time reports, automated payment and bid workflows, and a full audit trail. The change delivered significant time savings (freeing nearly one FTE), improved cost certainty and risk management, faster payment processing, easier reallocation of funds (identifying $700K in savings) and clearer, up‑to‑date project cost control.

Memorial Hermann

Paul Shearon

Senior Financial Analyst