Case Study: Washington Suburban Sanitary Commission achieves $330K/year savings and halves inspectors' admin time with Trimble e-Builder

Helping the 8th Largest Water & Wastewater Utility in the U.S. Save $330K/year

Washington Suburban Sanitary Commission (WSSC), the 8th largest water and wastewater utility in the U.S., serves about 1.8 million residents and maintains thousands of miles of pipeline. Its Systems Inspection Group struggled with inefficient, error-prone processes—relying on multiple spreadsheets, redundant data entry, limited remote access and internal audit concerns around change management and document security.

WSSC deployed e-Builder’s SaaS program management system to standardize Daily Inspection Reports and centralize documents, costs and correspondence. The solution enabled real-time reporting, traceable workflows and fewer errors, cutting inspectors’ admin time by roughly 50% (about 20–40 minutes/day each), saving over $330,000 annually and freeing dozens of staff hours per day.

Washington Suburban Sanitary Commission

Ross Beschner

Systems Inspection Group Leader