Case Study: Renaissance Hotels streamlines HR and payroll with Tricor Group

Revolutionizing payroll functions

Renaissance Hotels, specifically the Renaissance Kuala Lumpur Hotel in Malaysia, is a luxury 5-star hospitality property with more than 200 employees. The hotel needed smoother HR and payroll operations, but its processes were slowed by disparate systems managed by separate vendors. Tricor Group provided the Unify | HRS solution to help address these challenges.

Tricor Group implemented a single suite of integrated HR and payroll services, including automated claim processing and a talent management system. This streamlined support improved efficiency and delivered prompt assistance across HR functions, with the customer reporting strong satisfaction with Tricor Group’s responsiveness and service.

Renaissance Hotels

Suzanna Chee

Executive Secretary