Case Study: Hyatt Regency Kuantan achieves compliant, error-free payroll with Tricor Group

Outsourcing administrative functions to support business initiatives

Hyatt Regency Kuantan, a 5-star premium hotel in Malaysia with more than 500 employees, needed a better way to manage payroll and stay compliant with frequent government regulation updates. Tricor Group provided its Unify | HRS payroll outsourcing and full-obligation payroll services to help address this administrative challenge.

With Tricor Group’s solution in place, Hyatt Regency Kuantan reported improved payroll accuracy, fewer HR data errors and discrepancies, and easier compliance with regulatory changes. The hotel also noted prompt, helpful support from Tricor Group, making payroll management more reliable and convenient.

Hyatt Regency

Nurlina Jamaluddin

Assistant Personnel Manager