Case Study: Hyatt Regency Kinabalu improves HR management with Tricor Group

A Tricor Group Case Study

Preview of the Hyatt Regency Case Study

Digitalization - A new era of HR management

Hyatt Regency Kinabalu, a 5-star luxury hotel in Malaysia with more than 500 employees, needed to ensure compliance with local regulations while maintaining strong staff morale and efficient HR operations. To address this challenge, it worked with Tricor Group using Unify | HRS for HR data management and related services.

Tricor Group implemented an HR data hub and data analytics solution to streamline payroll and HRMS processes and provide valuable workforce insights. As a result, Hyatt Regency Kinabalu’s HR team is better equipped to manage, develop, and reward employees appropriately, with the hotel reporting long-term satisfaction with Tricor Group’s prompt support and assistance.


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Hyatt Regency

Layzree Bin Bongsu

Director of Finance


Tricor Group

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