Case Study: Eastern & Oriental Hotel improves payroll efficiency with Tricor Group’s HR & Payroll Services

A Tricor Group Case Study

Preview of the Eastern & Oriental Hotel Case Study

Best in class human resources solutions

Eastern & Oriental Hotel, a 5-star luxury heritage all-suite hotel in Penang, Malaysia, had been experiencing issues with time and attendance and needed better support for payroll processing and other HR functions. Tricor Group provided HR & Payroll Services through its Unify I HRS intranet service.

Tricor Group implemented Unify I HRS along with HR analytics reports, giving Eastern & Oriental Hotel a complete dashboard of employee data. This improved analysis, processing, and payroll production, helping the hotel handle HR operations more efficiently and accurately, with prompt support from Tricor Group whenever issues arose.


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