Case Study: Hotel Jen Penang streamlines payroll operations with Tricor Group

A tailored approach to HR and payroll functions

Hotel Jen Penang, a 4-star Shangri-La hotel in Penang, Malaysia, with over 500 employees, faced heavy administrative pressure during critical payroll periods. To address this, it worked with Tricor Group using Unify | HRS for payroll outsourcing and custom portal settings.

Tricor Group streamlined the hotel’s payroll flow with minimal manual intervention, helping reduce the HR team’s administrative burden and allowing them to focus on core functions. The solution improved support during peak periods and delivered a smoother payroll process, though no specific numeric savings or time reductions were provided.

Hotel Jen Penang

Beh Ming Yi

Paymaster