Case Study: ZGF Architects streamlines printer management and saves time with Tricerat ScrewDrivers

ZGF Architects streamlines printing for 800 users across 5 offices with Tricerat

zgf architects, a firm with 800 end users across multiple offices, faced a significant challenge managing their print environment. Due to Windows print spooler issues and the PrintNightmare vulnerability, their previous method of deploying printers via group policy became unusable. This created a major burden for their IT support team, who were overwhelmed with requests to install printers for users without admin privileges. They turned to vendor Tricerat and its ScrewDrivers product for a new solution.

Tricerat implemented ScrewDrivers, which streamlined driver management and acted as a proxy between print servers and users. The solution was simple to install and deploy company-wide. The results were immediate time savings for both end users and the support team; users no longer need to wait for installations, and IT staff are no longer inundated with related tickets. Tricerat provided a more effective backend management system that resolved the security concerns and increased overall efficiency.

ZGF Architects