Tricerat
32 Case Studies
A Tricerat Case Study
Wizmo, a cloud services provider, faced significant challenges with slow printing speeds and problematic drivers within their large Microsoft RDP environment. These issues were a major hindrance to customer productivity and consumed substantial support resources. To solve this, Wizmo turned to Tricerat and implemented its ScrewDrivers enterprise print management solution.
By deploying Tricerat's ScrewDrivers, Wizmo eliminated the hassle of managing redirected printing and printer drivers. The solution significantly reduced print-related issues and support tickets. This resulted in happier customers, more productive employees, and a clear, identifiable return on investment for Wizmo, allowing their staff to focus on other critical tasks.