Case Study: West Tennessee Healthcare achieves secure, high-availability printing with Tricerat ScrewDrivers

West Tennessee Healthcare cuts print servers from 6 to 2 with Tricerat

West Tennessee Healthcare, a not-for-profit healthcare system, faced significant inefficiencies and security concerns with its fragmented print management infrastructure. The challenges included high IT overhead, slow print job speeds impacting patient care, and a lack of role-based controls for HIPAA compliance. To address this, WTH partnered with vendor Tricerat to deploy their ScrewDrivers print management solution.

Tricerat's solution consolidated the print server footprint from six to two with high availability, drastically reducing print job times to seconds. The implementation provided granular access control for compliance and decreased the IT burden through a centralized admin console. The results included improved patient and staff satisfaction from faster document availability and a more stable, secure printing environment.

West Tennessee Healthcare