Tricerat
32 Case Studies
A Tricerat Case Study
Ultimate Hydroforming, Inc. (UHI) faced a significant challenge in managing its printer deployments and driver updates across its Windows-based environment, which relied heavily on Microsoft remote desktop servers. The use of Group Policy Objects (GPOs) was causing numerous issues, leading to an excessive amount of IT time being spent on resolving mundane help desk calls and printer-related problems. The company needed a unified solution to centrally manage its diverse printer models, which led them to the vendor Tricerat.
Tricerat implemented its ScrewDrivers solution for UHI. The software provided a secure and stable printing environment that was easy to use, maintain, and configure with support from Tricerat's engineers. The results included improved user satisfaction and productivity, along with a major reduction in support effort and cost. The IT team at UHI reported that Tricerat saved them significant time, allowing them to focus on more productive tasks that make money for the company instead of dealing with printer issues.