Case Study: San Francisco Unified School District improves print management and security with Tricerat ScrewDrivers

San Francisco Unified School District eliminates print issues and resolves 3 support calls a day with Tricerat

The San Francisco Unified School District faced significant print management and security challenges with its homegrown Student Information System running on Windows Terminal Servers. Printing student records and reports was often impossible, causing support calls that took half a day to resolve and crippled operations. The district needed a solution to eliminate these issues and better secure student data. They turned to vendor Tricerat and its ScrewDrivers product for a resolution.

Tricerat's ScrewDrivers software solved the district's printing problems, reducing related issues to zero and eliminating downtime from spooler crashes. This freed up significant support time, allowing the staff to focus on other projects. Furthermore, Tricerat's solution enabled the district to easily lock down servers and configure different user environments to ensure data security, saving significant time and money compared to using group policies.

San Francisco Unified School District