Case Study: RDI Corporation eliminates printing headaches with Tricerat ScrewDrivers

RDI Corporation simplifies printing across 34 RDS servers with Tricerat

RDI Corporation, a family-owned team of service solutions providers, faced significant printing challenges within its hosted Microsoft RDS and Citrix XenApp environments. Their clients required support for complex printing functions like duplex and check printing, which was causing major issues for their 500 end users across 34 servers. The vendor, Tricerat, provided its ScrewDrivers product to solve this problem.

Tricerat's ScrewDrivers solution was simple to implement, extremely reliable, and required little maintenance. It consolidated driver management into a single driver and enabled the complex printing functions that were previously not possible. For RDI Corporation, the results were a much easier printing environment to support, the elimination of worries about managing hundreds of different drivers, and overwhelming customer satisfaction. Tricerat relieved major headaches and allowed RDI to offer its clients a product that works every time.

RDI Corporation