Case Study: Estes Express Lines improves print management with Tricerat ScrewDrivers

Estes Express Lines cuts print disruptions for 10,000 users with Tricerat

Estes Express Lines, a major freight transportation and logistics company, faced significant printing challenges within its Citrix VDI environment. Issues with incorrect print driver assignments, default printer configurations, and frequent print spooler crashes were disrupting workflows and increasing IT overhead. To address this, Estes partnered with vendor Tricerat to implement its ScrewDrivers Enterprise print management solution.

Tricerat's solution streamlined print management, resolving server crashes and driver problems. This resulted in a more stable and reliable printing experience for users and a significant reduction in IT support tickets for administrators. The deployment, aided by consultant XenTegra, also provided Estes with a scalable infrastructure that is future-ready for cloud-based migrations.

Estes Express Lines