Case Study: Centers for Dialysis Care simplifies enterprise print management with Tricerat ScrewDrivers

Centers for Dialysis Care stabilizes printing across 30+ locations with Tricerat

Centers for Dialysis Care, a major outpatient dialysis provider, faced significant challenges with an unstable print environment. Their IT staff spent excessive time troubleshooting intermittent "ghost" print errors and managing problematic drivers across their Citrix and VMware platforms. To resolve these issues and enable mobile printing for their staff across over 30 locations, they implemented Tricerat's ScrewDrivers solution.

By deploying Tricerat's software, the company completely stabilized its print environment and streamlined driver management. The solution eliminated the persistent print errors, resulting in significant time savings for the help desk. It also successfully enabled mobile printing, allowing staff to print from any device or location. The director of Information Services highlighted that Tricerat's fast and professional support further distinguished them as a superior vendor.

Centers for Dialysis Care