Case Study: Cabrini Health improves printing stability and efficiency with Tricerat ScrewDrivers

Cabrini Health resolves printing issues in a week with Tricerat

Cabrini Health, an Australian not-for-profit healthcare service, faced significant printing challenges that disrupted critical operations, particularly within their Oncology Management Application. Regular print spooler crashes and server congestion were causing major inefficiencies and overwhelming their IT help desk. To solve this, Cabrini Health partnered with vendor Tricerat to implement its Simplify Printing software, aiming to eradicate these persistent issues.

Tricerat's solution was implemented smoothly and eliminated the printing problems overnight. The results were immediate: print spooler crashes ceased, which freed up IT resources and reduced support costs. The software also provided seamless printing for remote doctors, eliminated the need to manage print drivers, and ensured a hassle-free migration to new server platforms. Tricerat provided Cabrini Health with a stable and efficient printing environment that improved operational efficiency across the organization.

Cabrini Health