Case Study: AristaCare Health Services improves printer mapping and user experience with Tricerat ScrewDrivers

AristaCare Health Services cuts printer logon delays with Tricerat, supporting 170+ printers

AristaCare Health Services, a healthcare organization, faced significant challenges with printer management. Their IT staff of four struggled with an unreliable group policy system used to map over 170 printers across two servers, which resulted in extended user logon times and frequent mapping failures. To solve this, they turned to vendor Tricerat and implemented its ScrewDrivers software.

Tricerat's ScrewDrivers solution provided a straightforward deployment that immediately resolved the mapping issues. Printers became available to users immediately upon login, drastically reducing login times. This saved the IT staff a tremendous amount of time previously spent on support tickets, allowing them to focus on other tasks, and significantly improved end-user satisfaction and productivity.

AristaCare Health Services