Case Study: Advance2000 eliminates printing issues and cuts support costs with Tricerat ScrewDrivers

Advance2000 eliminates print issues in 30 minutes with Tricerat

Advance2000, a managed service provider with a diverse client base, faced significant challenges with printing in their customers' hybrid Citrix, Microsoft, and VMware environments. Issues like print spooler crashes and slow performance led to a poor user experience and a spike in support calls. To solve this, Advance2000 researched solutions and selected Tricerat's ScrewDrivers product.

After a quick implementation, Tricerat's solution provided immediate stability and performance benefits. The result was a dramatic decrease in overhead costs for Advance2000, who reported receiving zero printing-related support calls from their customers post-installation. This led to rapid ROI and a substantial increase in end-user satisfaction.

Advance2000