Case Study: Raiffeisen achieves 2x faster, more stable performance testing with Tricentis NeoLoad

Raiffeisen migrates Avaloq performance testing to NeoLoad

Raiffeisen, a major Swiss bank, needed to improve performance testing for its business-critical Avaloq banking platform and 35 applications used by 3.8 million customers and more than 10,900 employees. Its small QA team was under pressure to ensure reliability, speed, and stability at high transaction volumes, especially during peak times, while reducing production crashes and supporting digital transformation.

Tricentis implemented NeoLoad for Raiffeisen to modernize load and performance testing with faster test execution, better automation, and broader coverage. The results were significant: Raiffeisen tested 2x faster, cut script updates from two days to one, improved test maintenance by 80%, identified 20% more issues, and reduced production crashes from 2–3 per week to about 1 per month.

Raiffeisen

Louis Stark

Software Engineer in the Test & QA Department