Case Study: a leading home improvement retailer cuts performance testing costs by 70% with Tricentis NeoLoad

Leading Home Improvement Retailer cuts costs by 70% with Tricentis NeoLoad

A leading home improvement retailer faced significant performance challenges as it transitioned from a monolithic to a microservices architecture. Their website experienced crashes during peak traffic like holiday sales, leading to slow page loads, user complaints, and lost revenue. They engaged Tricentis, utilizing the Tricentis NeoLoad performance testing solution, to build a scalable, omnichannel platform that could ensure a seamless customer experience.

The solution implemented by Tricentis, through partner LTIMindtree, established a self-service load generation framework using NeoLoad APIs. This enabled accelerated performance testing across microservices and realistic load simulation from multiple geographies. The results were substantial, including 70% cost savings compared to previous tools, a 75% reduction in release test cycle time, and zero performance incidents during critical holiday seasons, ensuring high system availability.