Case Study: Large Australian Government health department cuts test cycles and automates 1,200+ test cases with Tricentis Tosca

Large Australian Government health department cuts test cycles from 16 hours to 1 with Tricentis

A large Australian Government health department faced significant bottlenecks in its software delivery due to reliance on legacy automation frameworks and extensive manual testing. Lengthy test cycles of up to 16 hours and a dependency on specialized skills hindered their ability to adopt Agile practices. To overcome these constraints, the organization turned to the vendor Tricentis for a solution.

Tricentis implemented its Tosca platform, establishing a unified approach to test automation. The solution integrated with Azure DevOps to embed testing into CI/CD pipelines. As a result, test cycle times were dramatically reduced from 16 hours to approximately 1 hour, and over 1,200 test cases were automated. This freed up hundreds of hours of manual effort, allowing teams to focus on higher-value quality activities and enabling more predictable releases for the health department.