Case Study: Wolters Kluwer achieves faster, more consistent software quality at scale with Tricentis

How qTest enables Wolters Kluwer to drive consistent quality at scale

Wolters Kluwer, a long-established company that has undergone rapid digital transformation, needed a way to maintain consistent software quality as AI-generated code increased the speed and volume of development. The quality engineering team, led by Paul DiGrazia, turned to Tricentis qTest and its agentic AI capabilities to improve test case creation, expand coverage, and standardize testing across hundreds of applications and multiple platforms.

Tricentis implemented qTest as Wolters Kluwer’s centralized test management solution and introduced Agentic Test Creation plus Tricentis AI Workspace to automate and coordinate testing workflows. The results included 30% time savings in test case design, deployment to 400 users early on, growth to 500+ qTest users, 100% UI and API automation for core platform applications, and more consistent, data-driven releases with improved escaped defect and fail containment rates.

Wolters Kluwer

Paul DiGrazia

Director of Quality Engineering