Case Study: Applied Materials achieves 2X faster SAP releases and more agile RPA with Tricentis LiveCompare

How Applied Materials’ SAP change management strategy doubles efficiency and adds exceptional quality

Applied Materials, a global materials-engineering leader that builds equipment and software for semiconductor and display manufacturing, was consolidating business units onto a single SAP ERP instance. As more users migrated to the platform, IT faced a surge of daily and major change requests, creating testing and change-management bottlenecks and a need to deliver approved changes to production quickly. At the same time, growing interest in robotic process automation (RPA) introduced new change-impact risks that the organization needed to manage proactively.

Applied deployed Tricentis LiveCompare for AI-driven change impact analysis, narrowed testing to high-risk areas, and extended the tool’s workflows to cover RPA. The approach cut testing effort, doubled release cadence (moving from biannual to quarterly upgrades), improved bot reliability and process quality, and freed staff to focus on strategic work—enabling faster, more confident SAP releases and scalable RPA adoption.

Applied Materials

Heather Whitfield

Program Manager Head of Operations