Case Study: Bureau Krediet Registratie (BKR) achieves reduced risk, optimized efficiency, and halved time to value with Tricentis

BKR reduces risk, optimizes efficiency, and accelerates time to value

The Bureau Krediet Registratie (BKR) is a Dutch nonprofit that maintains the Central Credit Information (CKI) database for 9 million consumers, supporting more than 10 million annual lookups by member organizations and consumers. Managing millions of data points across heterogeneous systems, web portals, and UI/non‑UI messaging created challenges around consumer identification, data privacy, accuracy, and performance. Manual testing was stretching resources, delaying releases, and risking customer service.

Tricentis automated testing across BKR’s mainframe, dataware, web interfaces, and messaging layers, delivering seamless coverage and high performance while freeing the team from time‑consuming manual work. The solution ensured correct test data, made tests accessible to business users, and improved risk management—resulting in 90% increased risk coverage, 87.5% optimized efficiency, and time to value reduced to half a day.

Bureau Krediet Registratie