Case Study: AGL Energy achieves 83% faster SAP releases with Tricentis Tosca (Tricentis)

AGL Energy transforms SAP testing for Agile

AGL Energy, a leading Australian energy provider serving more than 3.6 million customer accounts, launched a $300M Customer Experience Transformation program and an “Idea to Production in five days” initiative for its SAP delivery units. With roughly 35 initiatives released monthly, testing consumed ~50% of their time and 30% of the budget, and lengthy regression cycles (over a week) — driven by low automation and manual test data prep — threatened the accelerated timeline.

AGL selected Tricentis Tosca and implemented model‑based test automation, risk‑based test case design, distributed execution across 10 virtual machines, and automated test data generation. As a result, a 360‑hour manual suite dropped to 15 hours, regression execution fell from 45 person‑days to 2 (309 cases automated), test data prep time per 100 cases decreased from 9 to 3 hours (66.7% saving), and overall cycle time reduced from ~6 days to 18 hours — an 83% time savings and a 95.5% reduction in regression testing effort.

AGL Energy